Frequently Asked Questions

Q) How often are the results updated?

Scores can be entered as soon as the game is finished, is up to the tournament manager how regularly that occurs.

Q) Who do I contact when a score is incorrect?

The tournament manager.

Q) Who do I contact when the site isn’t working properly?

Tim Murphy ([email protected])

Q) Can I send you the results and you enter them onto the website for me?

No. You must enter the results directly into croquetscores.com. Please go to https://try.croquetscores.com/ to learn how to use croquetscores.com. Help pages on how to use the site are available.

Q) Can I choose the presentation format for results? - ie whether you like +17 or 26-9.

That is on the to do list!

Q) I just had a really good idea for croquetscores.com! Where can I submit it?

Please email your idea to [email protected]. Take a look at croquetscores.com Development Board to see the current todo list.

Q) As a tournament manager I post results on this site, do they automatically get posted to the rankings databases?

See Tournament Manager help page.

Q) How to I print a page of results?

• Windows. Hold down the Ctrl + P keys at the same time to open the print dialog.
• Apple. Hold down the COMMAND + P keys at the same time to open the print dialog.

Q) Do I need an app on my PC, iPhone, iPad or Android device?

No. croquetscores.com runs in all modern browsers including mobile devices.

Q) Can our long running club tournament stay in "latest tournaments" list until the tournament's conclusion.

Sorry no. The latest tournaments list on the home page is designed for quick access to the 20 most recent active tournaments.

Long running club tournaments are very welcome on croquetscores.com however if we allowed these tournaments to remain in the last tournaments list until they complete the latest tournaments list would lose its effectiveness.

Q) Why have names in the blocks changed?

A tournament manager has edited a players name a different competition. The menu option "Fix Spelling Mistake in Player Name" should only be used to correct spelling mistakes. If the wrong player has been entered into a competition the tournament manager should delete that player from the competition and add the correct player.

This mistake is most likely to occur when creating a knockout competition after a round robin competition. The tournament manager should ensure that the correct player is selected from the drop down list when creating the knockout competition.

The easiest way to fix this mistake is to: 1. Make sure you have a copy of the results for the competition. 1. Delete the competition (usually the knockout competition). 1. Edit the player names in the remaining competitions (usually the blocks) as nessessary. 1. When you are happy that all the player names are correct create the deleted competition again. Make sure you enter the correct player and in the correct order. 1. Add any results you have for the competition.

See see player order on the Tournament Manager help page for instructions on how to correct order the order of players in a knockout competition.